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Organizational policies and practices to support healthcare issues

Organizational policies and practices to support healthcare issues

Policy and standard policy formulation have been one of the organization’s main approaches to ensure that all the issues they experienced are addressed effectively. The development of healthcare policies should be consistent with the functioning of the standard healthcare policies, such as ensuring that healthcare services are of high quality and also that they are transparent (Brand et al 2017). Therefore, organizational policies and practices in healthcare should always align with the policy agendas. One of the main issues experienced in the healthcare system is the utilization of competing needs, such as workforce, resources, and patient needs. To solve these problems, most organizations have resorted to staff upskilling and have been seen to work effectively to improve the availability of certain skillset needed for service delivery.

One of the most effective healthcare policies that have been adopted to help in the improvement of service delivery in the healthcare system is staff Upskilling. Upskilling can be defined as the process of equipping organizational staff with new knowledge and skills to help improve their service delivery factors on duty (Salmon 2020). Upskilling is one of the most effective ways of ensuring staff improvement in duty coverage, enhancing staff skillset, and improving the quality of services offered by these staff. The upskilling policy has also been seen to be adopted by multiple organizations to help solve the problem of staff shortage, and it has been seen to work effectively (Jansen et al. 2017). The effectiveness of staff upskilling is based on the fact that It enhances staff skills in a field they have knowledge about and therefore upskilled staff can easily adapt and integrate into new fields.


Brand, S. L., Thompson Coon, J., Fleming, L. E., Carroll, L., Bethel, A., & Wyatt, K. (2017). Whole-system approaches to improving the health and wellbeing of healthcare workers: a systematic review. PloS one, 12(12), e0188418.

Jansen, B. D. W., Brazil, K., Passmore, P., Buchanan, H., Maxwell, D., McIlfatrick, S. J., … & Parsons, C. (2017). Exploring healthcare assistants’ role and experience in pain assessment and management for people with advanced dementia towards the end of life: a qualitative study. BMC Palliative Care, 16(1), 6.

Salmon, W. J. (2020). The Corporate Transformation of Health Care: Part 1: Issues and Directions. Routledge.


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Quite often, nurse leaders are faced with ethical dilemmas, such as those associated with choices between competing needs and limited resources. Resources are finite, and competition for those resources occurs daily in all organizations.

Organizational policies and practices to support healthcare issues

Organizational policies and practices to support healthcare issues

For example, the use of 12-hour shifts has been a strategy to retain nurses. However, evidence suggests that as nurses work more hours in a shift, they commit more errors. How do effective leaders find a balance between the needs of the organization and the need of ensuring quality, effective, and safe patient care?

In this Discussion, you will reflect on a national healthcare issue and examine how competing needs may impact the development of policies to address that issue.

To Prepare:

Review the Resources and think about the national healthcare issue/stressor you previously selected for study in Module 1.

Reflect on the competing needs in healthcare delivery as they pertain to the national healthcare issue/stressor you previously examined.

Post an explanation of how competing needs, such as the needs of the workforce, resources, and patients, may impact the development of policy. Then, describe any specific competing needs that may impact the national healthcare issue/stressor you selected. What are the impacts, and how might policy address these competing needs? Be specific and provide examples.

From module 1

Main Post


The healthcare environment is significantly growing, which explains the reason for the existing significant issues. Improving the quality of healthcare requires a strong emphasis on critical aspects such as leadership, cost of care, skills and service delivery, technology, as well as patient management practices. A significant healthcare issue currently has been technological disruption. Substantial changes in the healthcare industry that are being undertaken are dependent on technology. This provides a unique platform where it is more accessible to attain better health outcomes across different settings.

Quality has been a critical measure in the delivery of quality healthcare outcomes. The integration of different results has aimed at providing a unique system where it would be easier to improve healthcare outcomes. The ability to incorporate technology in monitoring patient development offers a strong emphasis on essential processes which help maintain a unique level of engagement within a healthcare setting. Within my healthcare organization, patient information has been stored using healthcare information management systems compared to previous documentation of patient information in healthcare files (Engelhardt, 2017).

Management of healthcare information has become a critical factor which provides a strong consideration of critical processes which help create a reliable system. The inclusion of health information management systems has integrated vital processes which help identify important concepts which help manage patient information. Storage of patient details provides a strong consideration of specific aspects which help improve the level of commitment among healthcare providers (Sultan, 2015).  The health information management system that has been put in place identifies specific measures which focus on ensuring that there is quick information retrieval of patient information.  Accessing patient information within a healthcare context requires authorization from a patient or when reviewing the patient’s situation.

The Impact of technology disruption in my workplace

Integration of technology in healthcare is aimed at controlling healthcare errors. It is a crucial aspect to consider primarily based on previous errors in healthcare delivery.  The use of technology is aimed at improving efficiency in the delivery of healthcare. In my workplace, the management of patient health information is a significant improvement to the storage of health information which has been a considerable challenge, especially the retrieval of patient files. The use of technology has made it possible to access patient information from a cloud-based database quickly (Schwamm, 2014).


The use of technology has also created challenges, especially concerning common cyber threats. The fact Because we deal with sensitive patient information, they are at a higher risk of falling victim to intruders who target such information.   The present risks are significant. Thus, the integration of vital information security risks will help in controlling the current risks through the development of robust techniques. The techniques are integrated into the healthcare industry to protect patient information. Thus, management of these risks has been a significant aspect to consider in ensuring that there is a better level of implementation of healthcare outcomes. Thus, technology disruption is having both positive and negative influences in healthcare.


Engelhardt, M. A. (2017). Hitching healthcare to the chain: An introduction to blockchain technology in the healthcare sector. Technology Innovation Management Review7(10).

Schwamm, L. H. (2014). Telehealth: seven strategies to successfully implement disruptive technology and transform health care. Health Affairs33(2), 200-206.

Sultan, N. (2015). Reflective thoughts on the potential and challenges of wearable technology for healthcare provision and medical education. International Journal of Information Management35(5), 521-526.

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